TERMS & CONDITIONS*

*Applicable to all Crystal Sonic Practice courses facilitated by Genevra Jolie & Julia Scott-Russell

Student Responsibilities 

  • The ‘Crystal Sonic Practice’ (Also referred to below as ‘we’) is a training school for Crystal Sonic Therapy directed by Genevra Jolie and Julia Scott-Russell

  • The ‘Course’ refers to the Crystal Sonic Therapy Training Program with the Crystal Sonic Practice

  • The ‘Student’ (as named to enrol on the Course, from now onwards referred to as the “Student”) 

  • The Student is responsible for all the information to be correct when applying for training with the Crystal Sonic Practice.

  • The Student is responsible to meet all the course requirements and perquisites for each training course.

  • The Student must pay for any banking charges incurred for the transfer of Course fees to the Crystal Sonic Practice e.g. international transactions must ensure the full amount in £GBP is received into our account to ensure any intermediate cross-country banking charges are covered

  • The Student is responsible for communicating any changes to the information provided when enrolling on training with the Crystal Sonic Practice

  • The certificate(s) of completion will be issued to the Student’s name stated and the postal address provided by the Student. Therefore, the Student is responsible for communicating in advance any changes to this address or spelling to their name(s). A fee of £25 will be charged to the Student if they request a replica certificate to be posted again due to an incorrect name/address being provided or should they require, for any reason, a copy of the certificate.

  • The certificate(s) of completion will be issued to student’s that have participated in-person and online, successfully completing all aspects required within each stage of training.

  • The Student is responsible for the safety of their personal belongings which they bring into the training venues accept no responsibility for any loss or accidental damage to any of your personal items that may occur while you are on their premises.

  • The Student is responsible for their conduct and the training venues. These venues have a strictly no smoking, drinking or drug policy while on site. The Light Centre and Temple of Alchemies, Meantime Studios also request that there is no food or drink (aside from water in a bottle/flask) taken into any of the Studios. The South Lodge Hotel will have a full buffet for students to enjoy in the lounge area or outside in the grounds. Any damages by the Student to any of the training venues or to Crystal Singing Bowls UK property will be charged to the Student in full.

  • The Student must pay for any banking charges incurred for the transfer of Course fees to the Crystal Sonic Practice e.g. international transactions must ensure the full amount in £GBP is received into our account to ensure any intermediate cross-country banking charges are covered

  • The Crystal Sonic Practice advises all their Students (practitioners-in-training) to wait to receive their CST-02 Practitioner certificate and arrange their practitioner insurance prior to booking one-to-ones and/or organising any events during which they want to use Alchemy Crystal Singing Bowls and Crystal Sonic Therapy in a professional setting and/or they are expected to have professional Crystal Sonic Therapy practitioner insurance.

  • The Student (practitioner-in-training) should not agree to do any one-to-ones or events which require professional practitioner insurance before they have been issued with their CST-02 Practitioner certificate of completion and applied for practitioner insurance. It is the Student's responsibility to disclose they are a 'student practitioner-in-training' and have not completed their training with the Crystal Sonic Practice. The Crystal Sonic Practice aims to review the Student’s (practitioner-in-training) case studies within six weeks of the final submission date. However, should events occur beyond our control, or act of terrorism, or act of god occur that prevents us from reviewing the Student’s (practitioner’s-in-training) case studies within this time, the Crystal Sonic Practice cannot be held accountable by the Student (practitioner-in-training), should they be unable practice without professional insurance with Alchemy Crystal Singing Bowls and Crystal Sonic Therapy with friends/family and/or as a professional Crystal Sonic Therapy Practitioner and/or Sound Bath Facilitator.

  • The Crystal Sonic Practice advises all their Students (practitioners-in-training) to wait to receive their CST-02 Practitioner certificate and arrange their practitioner insurance prior before booking one-to-ones and/or organising any events during which they want to use Alchemy Crystal Singing Bowls and Crystal Sonic Therapy in a professional setting and/or they are expected to have professional Crystal Sonic Therapy practitioner insurance.

Best Practice sessions are mandatory attendance for all students

Enrolling on CST course(s) a student automatically confirms they can attend our Best practice session that will either take place during the training weekends or online. If the best practice session is online, a date is provided to prospective students so they can confirm they can attend both the in-person and the online Best Practice session.

Best Practice is at the heart of all the Crystal Sonic Practice’s training, this session always occurs in-person during every CST course. During pandemics or other unforeseen circumstances, we are able to redesign our training to align to social distancing and minimising in-person contact, we can arrange the Best Practice session to take place online via a Zoom video conferencing. We believe Best Practice is integral to our Practitioners’ practicing CST whether practising on family and friends or professionally and is mandatory for all our students to attend.

Should a prospective student considering CST training at a time when this aspect of the training is online, not be able to make a Best practice training date, they must choose another date to enrol.

In the situation where the best practice session is online, the certificate of completion cannot be issued to any students who cannot attend.

Medical Disclaimer 

By enrolling on the training the course(s), we ask that you confirm you are in reasonable health and able to undertake practicing this therapy. That you understand that this therapy is not suitable for people with severe or clinical mental health problems, for those less than 12 weeks pregnant or who have epilepsy, (or have experienced epilepsy at any point in their life). If you have any implants - joints, plates, etc. (metal in particular) you may want to check with your medical professional doctor before booking this training. 

Please do not undertake this training without clearance from your medical professional doctor if you have an artificial pacemaker, cochlear implant(s), are pregnant, or are experiencing mental health difficulties before paying for this training and enrolling. 

The Crystal Sonic Practice, or the Light Centre venue, or Temple of Alchemies, Meantime Studios venue cannot be held responsible for any adverse reaction you may suffer. If you are unsure, please seek professional medical advice before paying for this training. 

If you have any mobility/physical disabilities that may effect your engagement in this training course, please confirm when completing the digital enrolment form so that we may assess your needs.

Please note that the Temple of Alchemies, Meantime Studios training venue is on the second floor and does not have wheelchair access.

Wellbeing in the time of COVID-19 

As always, our students are responsible for their own health and wellbeing during and after the training course.

Following all government guidelines, we adjust our cohort groups sizes to factor in the designated amount of space required between each student if there are restrictions in place. Although due to the spacious nature of sound healing, we do not require close contact when learning and practicing, we have mindfully tailored the practical aspects of the courses to be respectful of health concerns. We are taking every precaution possible, and ask our students to do the same. Please let us know if you have any cold, sore-throat, cough or flu-like symptoms or COVID-19 symptoms, or have been in touch with anyone with symptoms, and follow government's guidelines to stay home. In the interest of our collective wellbeing should you need to stay at home, as long as we are notified before the course starts, we will endeavour to offer the next date we have a place available.

Medical Disclaimer (outside of COVID-19 health concerns)

By enrolling on the training the course(s), we ask that you confirm you are in reasonable health and able to undertake practicing this therapy. That you understand that this therapy is not suitable for people with severe or clinical mental health problems, for those less than 12 weeks pregnant or who have epilepsy, (or have experienced epilepsy at any point in their life). If you have any implants - joints, plates, etc. (metal in particular) you may want to check with your medical professional doctor before booking this training. 

Please do not undertake this training without clearance from your medical professional doctor if you have an artificial pacemaker, cochlear implant(s), are pregnant, or are experiencing mental health difficulties before paying for this training and enrolling. 

The Crystal Sonic Practice, or the training venues cannot be held responsible for any adverse reaction you may suffer. If you are unsure, please seek professional medical advice before paying for this training. 

If you have any mobility/physical disabilities that may affect your engagement in this training course, please confirm when completing the digital enrolment form so that we may assess your needs. 

Accessibility 

The Temple of Alchemies, Meantime Studios training venue is on the second floor and does not have wheelchair access, lift or stair lift. The South Lodge has disabled access.

Alternative Therapy Laws outside the UK 

The prospective Student is responsible for researching the laws of the country(s) in which they wish to practice Crystal Sonic Therapy in before they enrol and pay for training. This extends to researching all cultural/socially acceptable practice and behaviours of the country(s) in which they wish to practice Crystal Sonic Therapy. The Crystal Sonic Practice cannot be held accountable should you not be able practice with the Alchemy Crystal Singing Bowls and Crystal Sonic Therapy to friends/family and/or as a professional Crystal Sonic Therapy Practitioner and/or Sound Bath Facilitator. 

Student Discounts and buying Alchemy Bowls

  • Students are entitled a discount for use on any Crystal Tones® Alchemy Crystal Singing Bowl supplied by Crystal Singing Bowls UK on a one-time purchase per each level of our training valid until the end of each training year.

  • Discounts cannot be used conjunction with each other (or any other promotion) 

  • Once you have been accepted onto our course(s), you will benefit from either a discount of:

- £50 on one individual bowl (You can look at the current collection here)

- 50% Discount on all cases

- £444 discount on a 3+ bowl set (This does not apply to the ‘Guardian Sets’ that are already discounted)

- 11% discount on a 7+ bowl set 

  • Student discounts can be redeemed on the purchase of bowls from the online gallery at www.crystal-singing-bowls.co.uk

  • Students may be able to purchase Alchemy Crystal Singing Bowls at the training weekends, you will need to confirm this with Genevra before hand. Not all the CSBUK collection are located in our training venues so if there is anything you would like to see from the online store, please let Genevra know and she will make sure the bowls are available at the training weekend.

  • For a private one-to-one consultation with Genevra please see her diary for more information http://genevra.as.me To redeem a Student discount on Alchemy bowls you will need to purchase bowls following the training session and before the end of the training year. For those attending the Practitioner (CST-02) and Sound Bath Facilitator (CST-03) Use of the discount is also available up to 6 weeks prior to the training date.

  • We offer Tax Free Shopping for clients outride of the EC who are returning to their home country within 3 months. VAT is payable at the time of purchase and a refund is issued once we have official documentation stamped from customs that your goods have been taken into your country of residence. You will be responsible for declaring any goods that you are taking into your country of residence and paying any relevant taxes. Please request the relevant forms in advance of your purchase. 

Our Cancelation Policy in the time of COVID-19 

We understand the difficulties Covid-19 presents for everyone trying to plan. In an effort to cater for any last minute local lockdowns or changes in government guidelines, we want to offer more flexibility for our prospective students when enrolling and if students cannot attend due to COVID-19 related health reasons. 

Please let us know if you have a cold, sore-throat, cough or flu-like symptoms or COVID-19 symptoms, or have been in touch with anyone with symptoms, and follow government's guidelines should they require you to stay at home. In the interest of our collective wellbeing should you need to isolate, as long as we are notified before the course starts, we will endeavour to offer the next date we have a place available.

Our cancellation policy is intended to be fair to our students; once you have booked a place, we will no longer advertise it. After you have agreed to our Terms & Conditions as well as paid, you will have 14 days in which your payment can be refunded in full less Stripe payment processing fees. After the 14 days period has expired, if you find you cannot attend the training, please contact us ASAP and note the following:

  • You will receive a 100% refund of course fee if cancelled four weeks before course start date, less Stripe payment processing fees and banking charges for international bank transfers

  • Refund 50% of fee if cancelled two weeks before course start date, less Stripe payment processing fees banking charges for international bank transfers

  • Strictly no refund after midnight for cancellations less than two weeks before course start date

  • The Student must pay for any charges incurred for the transfer of refunds e.g. Stripe payment processing fees and bank fees must be paid for by the Student.

Any travel, accommodation or lunch subsistence costs incurred, (including incidental costs such as car parking) are entirely the responsibility of the Student. Crystal Sonic Practice does not accept any liability for reimbursement of any costs incurred whatsoever in relation to the training Course or the cancellation of a Course(s). 

We recommend all Students to take out cancellation insurance when enrolling on the training, to cover any such unlikely event, or any other event where you would have to cancel yourself. 

  • We are not liable for cancellation fees incurred from flights bookings, travel expenses, accommodation costs

  • We are not able to offer compensation for any delays or cancellation of any flights, trains, buses or other forms of transport 

Where the Course has been cancelled, students will be offered an alternative date for the same Course or a refund.

Course Cancellation (outside of COVID-19 related issues and health concerns)

Crystal Sonic Practice reserves the right to amend or cancel the Course, Course times, dates or published prices. We reserve the right to alter any venue activity prior to the event/course starting. Changes to Course prices, times and dates will be advised before the Course start date and any Students already paid in full will not be subject to the increased price. A Course may be cancelled at any time prior to its start. Students should consider taking out cancellation insurance when enrolling on the training, to cover any such unlikely event, or any other event where the course is cancelled or Course(s) dates amended. 

Non‐UK Students

Students are welcome from overseas, but if you are resident outside the UK and European Union (EU), it is your responsibility to should ensure that you have a valid visa and can comply with all UK and EU immigration requirements before booking this course. 

Please note that our training and events do not qualify you for a student visa or for entry into the UK or other EU countries. Visa information is given on www.ukvisas.gov.uk. If you wish to apply for entry to the UK, you should contact your nearest British Mission that offers a visa service. A full list of UK Overseas Missions is given on www.fco.gov.uk. 

We cannot process bookings from outside the UK without full payment in advance. Once payment has been made, cancellation fees are payable as laid out in this booking form. If you do not have a visa before applying and you are unable to obtain one, cancellation fees will be levied. Any travel costs or any other expenses whatsoever incurred are entirely the Student’s responsibility.

Intellectual Property Rights (including copyright) 

All materials provided for this training Course including text, graphics, audio, visual, film, music and design are owned by The Crystal Sonic Practice or third-party providers. No content in whole or in part of the Course materials may be photographed, filmed, audio/sound recorded, copied, reproduced, uploaded, posted, displayed, linked to or used in any way without the prior written permission of the Crystal Sonic Practice. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of The Crystal Sonic Practice, or in the case of material licensed to the Crystal Sonic Practice, the owner of such materials. 

Data Protection

We understand your privacy is important to you and offer our Students a confidential service. This means that we will not disclose your details or information about your treatment with any outside agency, family members or others, without your written consent. However, there are certain situations where we may breach confidentiality: if you are at risk of harming yourself or others, or if there is a child is at risk. You data will be stored securely for seven years. A copy of our data protection policy is available upon request.