Data Protection

We understand your privacy is important to you and offer our clients a confidential service. This means that we will not disclose your details or information about your treatment with any outside agency, family members or others, without your written consent. However, there are certain situations where we may breach confidentiality such as; if you are at risk of harming yourself or others, or if there is a child is at risk.

Your data will be stored securely for a maximum of seven years. A copy of our data protection policy is available upon request.

Cancellation

You can cancel you appointment up to 48hr before your appointment and receive a full refund.

Refunds

Please note that refunds are not offered in the case of a late cancellation or no-show. You can reschedule your session date up to 24 hours before your appointment.